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About Us

About Us

Commenced in the year 2006, the company has been catering to the fastest growing nation, Qatar, for various prestigious and complex projects for their fasteners and fixings requirement. A dynamic and young founder ensures that the company operates in high energy and stays enthusiastic about the services that this industry lacks. From a 3 member team to over 30 employees, the company has seen rapid growth in recent years owing to its level headed policies and ability to adapt to change.Quality remains the highest score for making an assessment and Eastern Gate has always come out successful! Venturing with INDEX Fixing System, which is a Spanish based manufacturer of heavy duty mechanical anchors, chemical anchors and MEP support systems, makes Eastern Gate more consistent in this specialized industry.

The company was established with a passion for the fasteners and fixings industry and the founder is keen on adding more value to this sector. Motivated staff members and good quality products are responsible for making the company prosperous. A dynamic work environment where work-life balance is just as important to the management as the staff. Sound technical knowledge of the employees coming from years of experience and total commitment to customers make the foundation of this company.

From the very beginning the company management has laid high emphasis on documentation, whether it is from the vendor or the client side. A documented trail ensures the quality of the product just as much as the quality control processes at Eastern Gate do. The professionalism by the members of the organization and the technical knowledge that they help customers with, ensures that customers get the best and most suitable fasteners and fixings systems or workable alternate solutions. We believe that quality in even the smallest things makes the greatest difference in any engineering structure. This is reflected in everything that we do!

Your Gateway to Industrial Fasteners

Introduction

Eastern Gate Trading & Marketing W.L.L. is one of the leading and most reputable names in the market for fasteners and fixings solutions. The company caters to the needs of the customers through a well-established network of manufacturers of highly engineered fasteners and fixings throughout the world. The global sourcing network encourages the company to have strict quality guidelines which in-turn ensure that the end user always gets the best deal.

At Eastern Gate, we ensure that for every product that you buy, there is a documentation trail and that the product is traceable to its source. This is what helps us maintain the quality of products and strengthen our relationship with our customers. Additionally, the service that is provided is at par with global standards and most of our products are tested and commissioned by various international administrations and approving authorities. After Sales service is an aspect where we set the industry criteria. The technical support provided to our customers is unprecedented and continues after the product has been sold and picked up.

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Core Values


Say it the way it is

Quality in products is one of the most important aspects of business for Eastern Gate. We have a wide range of products that caters to the needs of many kinds of customers. We ensure that every deal is fair and that a product is everything that it says it is. While growth for us comes from quality products, integrity in the business, being responsive and transparent with our customers allows us to sustain it in the long run.

Service based approach

Although Eastern Gate operates in the product market, we are firm in our belief that good service means the most to the customers. Our customer centricity is reflected from the fact that the technical sales engineers are available for pre and post sales services. This is a differentiation for us and has made our technicians the pillars of our success story.

Customer Excellence

Innovation in products, delivery methods and customer service allows us to bring in a customer excellence atmosphere. Eastern Gate is accessible and adaptable to change so that for our customers, the process of dealing with us is always seamless and in fact keeps getting better.

Prosperity

By being profitable, running a sustainable business model and contributing to the domestic development Eastern Gate is a proud and productive member of the country. We strive to ensure that the prosperity in the company keeps growing with a steady work-life balance. Every employee is empowered to be able to make responsible decisions in their work sphere so that the customers, staff and company flourishes.

Our Vision

# We are determined in preserving and caring for the environment.
# Winning the confidence and trust of our markets and stakeholders in inherently built in our nature.
# Business and Community are joint-beneficiaries of our superior value creation towards mutual.

Our Mission

# Developing with Customer innovative fastening solutions.

Awards & Certifications


Outstanding Performance

INDEX best Partner

Index best partner award for Outstanding performance

Iso Certificate 9001.2015

ISO Certificate

ISO 9001 : 2015 Certificate 

SME-excellence

SME Award

Awarded 12th rank among top 50 SME